PITTSBURGH (June 23, 2026) – Howard Hanna Mortgage Services is celebrating acclaim from Experience.com this week, as four loan officers were named to the platform’s Top 500 list.
Now in its 11th year, the Experience.com Top Performers list is based on verified customer interactions and real-world performance data. Rankings are determined using the website’s proprietary algorithm, which evaluates three key metrics: the number of verified reviews, survey completion rate, and average star rating.
Making the list for Howard Hanna are Forrest Jewell (PA), Michele Lux (OH), Andy Milligan (OH), and Jeff Pearce (NC). All four loan officers were previously named in last year’s Top Performers list, which shows a consistent dedication to client service and leadership within the organization.
“We’re proud to see Forrest, Michelle, Andy, and Jeff recognized for delivering outstanding customer experiences,” said Duffy Hanna, President of HannaFinancial. “Providing an exceptional client experience is at the core of what we do, and this recognition reflects the trust our professionals build with homebuyers every day through their expertise, communication, and commitment to service.”
“In a fluctuating mortgage market where interest rates and pricing dominate conversations, customer experience remains the ultimate competitive differentiator,” said Scott Harris, CEO of Experience.com. “This year’s Top Performers defied the odds. Our data reveals that the highest-ranking companies weren’t simply those blasting out the most automated review requests; instead, they were actually the ones successfully engaging their clients to build transparent, high-trust relationships.”
These accolades reflect the shared dedication across our 15-state footprint and our family of brands to deliver exceptional service. They reinforce our commitment to helping buyers and their agents achieve success in every market we serve.
About Howard Hanna
Howard Hanna Real Estate Services proudly provides real estate, mortgage, title, and insurance services across 15 states. As the largest family-owned and -operated real estate brokerage in the United States, Howard Hanna operates more than 500 offices with 15,000 sales associates and staff. The company’s proprietary Hanna Success System helps its agents achieve 53% more business than agents at the top 1000 brokerages nationally. Learn more at www.HowardHanna.com.
